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General Terms and Conditions

Agreement between User and www.grayunlimited.net
Welcome to www.grayunlimited.net. The www.grayunlimited.net website (the “Site”) is comprised of various web pages operated by Gray Unlimited Restoration Inc (“Gray Unlimited”). www.grayunlimited.net is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.grayunlimited.net constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.grayunlimited.net is an E-Commerce Site.

The intent of this website is the display the services our company provides to our local service area as well as to sell products intended to help with indoor air quality. We also show various equipment available to our local service area for rent.

Privacy
Your use of www.grayunlimited.net is subject to Gray Unlimited’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting www.grayunlimited.net or sending emails to Gray Unlimited constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Gray Unlimited is not responsible for third party access to your account that results from theft or misappropriation of your account. Gray Unlimited and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen
Gray Unlimited does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.grayunlimited.net only with permission of a parent or guardian.

Cancellation/Refund Policy
See Return policy

Links to Third Party Sites/Third Party Services
www.grayunlimited.net may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Gray Unlimited and Gray Unlimited is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Gray Unlimited is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Gray Unlimited of the site or any association with its operators.

Certain services made available via www.grayunlimited.net are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.grayunlimited.net domain, you hereby acknowledge and consent that Gray Unlimited may share such information and data with any third party with whom Gray Unlimited has a contractual relationship to provide the requested product, service or functionality on behalf of www.grayunlimited.net users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.grayunlimited.net strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Gray Unlimited that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Gray Unlimited or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Gray Unlimited content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Gray Unlimited and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Gray Unlimited or our licensors except as expressly authorized by these Terms.

International Users
The Service is controlled, operated and administered by Gray Unlimited from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Gray Unlimited Content accessed through www.grayunlimited.net in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless Gray Unlimited, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Gray Unlimited reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Gray Unlimited in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Gray Unlimited agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GRAY UNLIMITED RESTORATION INC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

GRAY UNLIMITED RESTORATION INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. GRAY UNLIMITED RESTORATION INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRAY UNLIMITED RESTORATION INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GRAY UNLIMITED RESTORATION INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
Gray Unlimited reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Gray Unlimited as a result of this agreement or use of the Site. Gray Unlimited’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Gray Unlimited’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Gray Unlimited with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Gray Unlimited with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Gray Unlimited with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms
Gray Unlimited reserves the right, in its sole discretion, to change the Terms under which www.grayunlimited.net is offered. The most current version of the Terms will supersede all previous versions. Gray Unlimited encourages you to periodically review the Terms to stay informed of our updates.

Contact Us
Gray Unlimited welcomes your questions or comments regarding the Terms:

Gray Unlimited Restoration Inc
108 W Railroad St
Apple River, Illinois 61001
Email Address: grayunlimited@gmail.com
Telephone number: 8157451012

Effective as of January 01, 2020

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.GrayUnlimited.net and Gray Unlimited Restoration Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Gray Unlimited Restoration Inc. include www.GrayUnlimited.net and Gray Unlimited. The Gray Unlimited website is a Service and ecommerce site. By using the Gray Unlimited website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Gray Unlimited may collect personally identifiable information, such as your:

– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number

If you purchase Gray Unlimited’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
Gray Unlimited collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Gray Unlimited may also use your personally identifiable information to inform you of other products or services available from Gray Unlimited and its affiliates.

Sharing Information with Third Parties
Gray Unlimited does not sell, rent or lease its customer lists to third parties.

Gray Unlimited may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Gray Unlimited, and they are required to maintain the confidentiality of your information.

Gray Unlimited may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Gray Unlimited or the site; (b) protect and defend the rights or property of Gray Unlimited; and/or (c) act under exigent circumstances to protect the personal safety of users of Gray Unlimited, or the public.

Tracking User Behavior
Gray Unlimited may keep track of the websites and pages our users visit within Gray Unlimited, in order to determine what Gray Unlimited services are the most popular. This data is used to deliver customized content and advertising within Gray Unlimited to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Gray Unlimited. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Gray Unlimited website.

Use of Cookies
The Gray Unlimited website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Gray Unlimited pages, or register with Gray Unlimited site or services, a cookie helps Gray Unlimited to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Gray Unlimited website, the information you previously provided can be retrieved, so you can easily use the Gray Unlimited features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Gray Unlimited services or websites you visit.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
Gray Unlimited secures your personal information from unauthorized access, use, or disclosure. Gray Unlimited uses the following methods for this purpose:

–          SSL Protocol
–          PayPal

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen
Gray Unlimited does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, Gray Unlimited may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Gray Unlimited, you may opt out of such communications by reply Stop.

Changes to this Statement
Gray Unlimited reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
Gray Unlimited welcomes your questions or comments regarding this Statement of Privacy. If you believe that Gray Unlimited has not adhered to this Statement, please contact Gray Unlimited at:

Gray Unlimited Restoration Inc.
108 W Railroad St
Apple River, Illinois 61001
Email Address: grayunlimited@gmail.com
Telephone number: 8157451012

Effective as of January 01, 2020

Shipping Policy

Sales and Shipping. We ship only inside the Continental United States.

Gray Unlimited Restoration inc (“we” and “us”) is the operator of (https://www.grayunlimited.net) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

 

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

 

3. Returns

3.1 Return Due To Change Of Mind

Gray Unlimited Restoration inc will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(Gray Unlimited Restoration inc) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

Gray Unlimited Restoration inc will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Gray Unlimited Restoration inc to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days

4.2 Transit time internationally

We do not ship internationally, sorry for the inconvenience.

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping

Gray Unlimited Restoration inc is unable to ship to PO Boxes, a physical address is required.

4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

We do not ship internationally, we apologize for the inconvenience.

8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service
For all customer service inquiries, please phone us at (815) 745-1012

Return / Refund Policy

Gray Unlimited Restoration Inc. values its relationship with you and offers you the option to return most products you purchase directly from Gray Unlimited Restoration Inc., as set forth in detail below.

POLICY
Return period of 30 days for unused products and accessories:

Unless you have a separate agreement with Gray Unlimited Restoration Inc, or subject to the provisions below, all equipment and accessories that have not been used, in new condition and in their original packaging may be returned to Gray Unlimited Restoration Inc., within 30 days of the date of purchase for a refund of their purchase price, an equivalent credit note or the exchange of the product, less shipping and handling charges, resupply fee and applicable taxes, if already paid.

Return period of 15 days for defective or damaged products and accessories:

Requests for refund and/or exchange for defective or damaged merchandise can be made within 15 days of receipt of the merchandise. After 15 days, the manufacturer’s warranty applies.

Note: Any product returned to Gray Unlimited Restoration Inc. without the prior permission of Gray Unlimited Restoration Inc. will be considered an unauthorized return; the customer will not receive any refunds or credit notes for the product and Gray Unlimited Restoration Inc. will not return the product to the customer.

Damaged products and accessories:

If you have received damaged items, please contact us by phone or email before destroying or discarding the product and/or packaging. Failure to comply could see your request denied.

FEES
Unless the product is defective or the return is a direct result of a Gray Unlimited Restoration Inc. error, the refund or credit does not include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those and for any damages incurred during the return shipment.

PROCEDURE

  1. Before returning a product, you must first obtain a Return Authorization Number from Gray Unlimited Restoration Inc. Customer Service before the end of the applicable return period. Proof of purchase will also be required. To contact Gray Unlimited Restoration Inc. Customer Service, please call 1-888-533-1348 or email support@clairitech.comAny product returned to Gray Unlimited Restoration Inc. without the prior approval of Gray Unlimited Restoration Inc. will be considered an unauthorized return; the customer will not receive any credit or refund for the product and Gray Unlimited Restoration Inc. will not return the product to the customer.
  2. Pack the product in its original package.
  3. Insert all the documents received concerning the order to be returned. Remember to keep a copy of all the documents provided.
  4. To obtain a full refund, the products must be returned in perfect condition, in their original packaging and with all documents, parts and accessories.
  5. The return costs must be prepaid; we will not accept deliveries paid at the reception.
  6. For your protection, we advise you to provide the shipping service.
  7. Five days after the date of issue of the return authorization number by Gray Unlimited Restoration Inc. Customer Service, you must send the product to the following address:

Gray Unlimited Restoration Inc.
108 W Railroad St
Apple River, IL 61001
USA

  1. Upon receipt of your authorized and compliant return, Gray Unlimited Restoration Inc. will issue a credit or refund equal to the purchase price paid, less shipping and handling charges, restocking charges and applicable taxes subject to this policy.
  2. For assistance please call 1-815-745-1012or email grayunlimited@gmail.com
  3. For any questions regarding warranty terms please call 1-888-533-1348 or email support@clairitech.com

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NO RETURNS ARE POSSIBLE AFTER 30 DAYS FOLLOWING THE DATE OF THE BILLING DATE.

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GRAY UNLIMITED RESTORATION INC. SHALL NOT BE LIABLE FOR, OR ANY CHARGE OF, A CONSUMER ORDER ERROR.

Equipment Rental Agreement

This Equipment Rental Agreement (“Agreement”) is effective as of the date of last signature (“Effective Date”), and is made between Gray Unlimited Restoration Inc, a corporation organized under the laws of the state of Illinois, with offices at 802 W Jefferson St. Warren, IL 61087 (“Owner”), and  _____________________________ and ____________________________ (“Renter”).  Owner and Renter are hereinafter collectively referred to as “Parties”.

Owner rents to Renter and Renter rents from Owner, subject to the terms and conditions of this Agreement:

________________________________________________________________________

________________________________________________________________________ (“Equipment”).

1. Term.  This Agreement shall commence on the Effective Date and remain in full force and effect until Equipment is returned to Owner.  Renter shall return the Equipment on ___________, ____, unless terminated earlier consistent with the terms herein.

2.  Payment.  Renter shall pay the following:

$______ per minute/hour/day/week/month for _______

$______ per minute/hour/day/week/month for _______

$______ per minute/hour/day/week/month for _______

$______ per minute/hour/day/week/month for _______

and authorize Owner to charge the debit card or credit card on file with Owner an amount equal to all payments and fees due under this Agreement. 

Renter shall also pay other charges in accordance with this Agreement due upon return of Equipment, to the fullest extent allowed by law, including but not limited to:

a) charges for optional services, if any;

b) applicable taxes;

c) loss of, or damage or repair to the Equipment, loss of use, diminution of the Equipment’s value caused by damage to it or repair to it, and costs to enforce such charges including  administrative fees for processing the claim and legal expenses;

d) a ______ charge per ____ for late return of the Equipment or the highest amount allowable under law;

e) unless due to the fault of Owner, all fines, penalties, court costs and other expenses relating to the Equipment assessed against Owner or the Equipment during the rental Term;

f) all expenses Owner incurs due to Renter’s failure to return the Equipment including costs in locating and recovering the Equipment;

i) all costs incurred to collect unpaid monies due; and

k) twenty-five dollars ($25.00) or the maximum amount allowed by law, whichever is greater, for making payment with insufficient funds.

3.  Security Deposit.  In addition to the fees listed in Section 2, Renter shall pay a deposit of $ ______ at the time this Agreement is signed.  Owner may use the deposit to cover any amounts due under this Agreement.

4.  Late Payment. If Renter fails to make any installment payment within ______ (INSERT #) days of the due date, Renter shall pay a surcharge of $______   per ______ for late payments.

5. Location of Equipment.  During the Term, Equipment shall be located at _________________________, unless expressly agreed otherwise in writing by Owner.

6.  Care of Equipment.  Equipment can only be used in a careful and proper manner and shall not be used in any way that is inconsistent with Owner’s instructions or manuals. 

7.  Repair and Alterations.  The costs of all repairs made during the Term shall be paid by Renter, including but not limited to labor, material, parts and other items.  Equipment shall not be serviced or repaired and parts and accessories shall not be replaced without Owner’s prior consent. 

8.  Insurance.  Renter must carry insurance satisfactory to Owner equal to the value of the Equipment to ensure its full replacement, unless agreed otherwise in writing by Owner. 

9. Restrictions on Use.  Renter shall not:

a) permit the Equipment to be used by any person who is not authorized to use such Equipment;

b) operate or use the Equipment or permit it to be operated or used in violation of law;

c) operate or use the Equipment or permit it to be operated or used to commit a violation of law; and/or

d) operate, use, maintain or store the Equipment in a manner likely to cause damage to the Equipment.

8. Loss or Damage.  Renter shall alert Owner to any damage to the Equipment.  Renter shall be responsible for any loss or damage to Equipment and loss of use, diminution of the Equipment’s value caused by damage to it or repair to it and missing equipment.   

9.  Condition of Equipment.  The Condition of Equipment Checklist (“Checklist”) attached is hereby incorporate by reference.  Renter acknowledges that Renter has examined the Equipment and that it is in good condition except as otherwise specified in the Checklist.  OWNER MAKES NO WARRANTY, EXPRESS OR IMPLIED, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, AND EXPRESSLY EXCLUDES AND DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

10. Return of Equipment.  Renter shall return Equipment on the date specified in Section 1 in the same condition as Renter received it, except for normal wear and tear.  Renter shall return the Equipment to the agreed return location.  If Equipment is not returned on said date, Owner reserves the right to take any action necessary to regain possession of the Equipment.

11.  Termination.  This Agreement shall terminate on the date specified in Section 1.  Owner reserves the right to terminate this Agreement earlier upon notice to Renter.

12.  Indemnification and Liability.  Renter shall indemnify, defend and hold harmless Owner from and against any claim, demand, cause of action, loss or liability (including attorney’s fees and expenses of litigation) for any property damage or personal injury arising from Renter’s use of Equipment by any cause, except to the extent caused by Owner’s gross negligence or willful misconduct.  The provisions of this Article shall survive the termination of this Agreement with respect to any claims or liability accruing before such termination.  IN NO EVENT SHALL OWNER BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES ARISING FROM RENTER’S USE OF EQUIPMENT, INCLUDING BUT NOT LIMITED TO LOSS PROFITS AND LOSS REVENUE, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. 

13.  Ownership.  Owner shall at all times retain ownership and title to the Equipment.  Renter shall immediately notify Owner in the event Equipment is levied, has a lien attached or is threatened with seizure.   Renter shall indemnify and hold Owner harmless against all loss and damages caused by such action.  Equipment shall be deemed at all times to be personal property, whether or not it may be attached to any other property. 

14. Waiver.  No failure of Owner to exercise or enforce any of its rights under this Agreement shall act as a waiver of subsequent breaches; and the waiver of any breach shall not act as a waiver of subsequent breaches.  Owner’s acceptance of payment with knowledge of a default by Renter shall not constitute a waiver of any breach.

15. Severability.  In the event any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be unenforceable, that provision will be enforced to the maximum extent permissible under applicable law, and the other provisions of this Agreement will remain in full force and effect. The parties further agree that in the event such provision is an essential part of this Agreement, they will begin negotiations for a suitable replacement provision.

16. Entire Agreement.  This Agreement represents the entire understanding relating to the subject matter hereof and prevails over any prior or contemporaneous, conflicting or additional communications.  This Agreement can only be modified by a written amendment signed by the party against whom enforcement of such modification is sought.

17. Assignment.  Renter may not, without the prior written consent of Owner, transfer or assign this Agreement or any part thereof.  Any attempt to do so shall be a material default of this Agreement and shall be void.

18.  Headings.  Paragraph headings used in this Agreement are for reference only and shall not be used or relied upon in the interpretation of this Agreement.

19. Counterparts. This Agreement, and any amendment thereof, may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same document.

Renter acknowledges receipt of a copy of this Agreement and acknowledges having read and understood the foregoing.

Contacting Us
If there are any questions regarding our equipment rental agreement you may contact us using the information below.

Gray Unlimited
802 W Jefferson Street
Warren, IL 61012
United States
815-745-1012